The King's Scroll

5 shipping questions that analytics can help answer

By Chad Erchul, Business Development at King Solutions

Analytics are not meant to be used reactively. They are a tool that shippers can use to proactively plan their logistics strategy in order to save money, increase efficiency and better serve their customers. The supply chain is comprised of many moving parts (literally), and in order to better coordinate your strategy and utilize your […]

Shipping is the key to great customer service

By David Weakly, Business Development at King Solutions

When it comes to online retailers and manufacturers, what’s the most important aspect of customer service? Is it communication? Friendly customer service representatives? A stable process for addressing customer issues and complaints? While all of these things are important, there is one aspect that is ultimately more important for customer service: shipping. Good shipping is […]

The benefits of using GPS tracking at the pallet level

By Cassie Stang, Business Development at King Solutions

Pallets leave the warehouse. They arrive at their destination. This much is always known by shippers. But what happens to them while en route? How can you tell where they are and when? How can you react to a situation if you don’t know where your shipments are at all times? GPS tracking at the […]

Save money by optimizing reverse logistics procedures

By Alex Robertson, Business Development at King Solutions

Many businesses breathe a sigh of relief after the rush of the holiday season. Supply chain companies and logistics professionals are not among them. The logistics industry never stops moving, and while the new year brings an end to the increases in retail and e-commerce shopping, January introduces a new challenge to shippers: returns and […]

What you need to know about the new ELD mandate requirements

By Jim Berge, Business Development at King Solutions

On December 18th, 2017 the The Commercial Vehicle Safety Alliance (CVSA) began enforcing the electronic logging device (ELD) mandate requirements. These requirements were drafted and put into effect by the Federal Motor Carrier Safety Administration’s (FMCSA) and should be read and understood by all those in charge of carriers or logistics management operations. What to […]

Choosing between parcel and LTL shipping methods

By Chris Lund, Business Development at King Solutions

There’s no shortage of shipping services, each with their own freight criteria, regulations and other factors. They also each come with their own pros and cons, and when shippers have freight that can be sent using two or more methods, the question becomes which method is the best the use. This is frequently the case […]