Tips & resources

5 shipping questions that analytics can help answer

By Chad Erchul, Business Development at King Solutions

Analytics are not meant to be used reactively. They are a tool that shippers can use to proactively plan their logistics strategy in order to save money, increase efficiency and better serve their customers. The supply chain is comprised of many moving parts (literally), and in order to better coordinate your strategy and utilize your […]

Shipping is the key to great customer service

By David Weakly, Business Development at King Solutions

When it comes to online retailers and manufacturers, what’s the most important aspect of customer service? Is it communication? Friendly customer service representatives? A stable process for addressing customer issues and complaints? While all of these things are important, there is one aspect that is ultimately more important for customer service: shipping. Good shipping is […]

Save money by optimizing reverse logistics procedures

By Alex Robertson, Business Development at King Solutions

Many businesses breathe a sigh of relief after the rush of the holiday season. Supply chain companies and logistics professionals are not among them. The logistics industry never stops moving, and while the new year brings an end to the increases in retail and e-commerce shopping, January introduces a new challenge to shippers: returns and […]

Choosing between parcel and LTL shipping methods

By Chris Lund, Business Development at King Solutions

There’s no shortage of shipping services, each with their own freight criteria, regulations and other factors. They also each come with their own pros and cons, and when shippers have freight that can be sent using two or more methods, the question becomes which method is the best the use. This is frequently the case […]

Logistics Strategy for the Holiday Season

By Chad Erchul, Business Development at King Solutions

Tis the season to be shipping! With the holidays on the way, shippers will be preparing for their busiest time of the year. We hope that by now your preparations are already underway, and may already be feeling an increase in online shopping. According to studies, 25% of shoppers say that they do some holiday […]

Creating an efficient and affordable domestic shipping operation

By Chris Lund, Business Development at King Solutions

Domestic shipping is a massive operation in the United States. There are a few recent statistics from the American Trucking Association that provide a solid glance at the enormously large stature of this industry: Over 70% of all the freight tonnage moved in the U.S. is shipped on trucks, coming to a total of 10.49 […]