The King’s Scroll

Updates. Happenings. Interesting tidbits.
(Be the most in-the-know person we know.)

King employees become Certified Transportation Brokers

cody and joel CTB TIA

We strongly believe that in order to provide the best logistics management services for our customers, we must continue to expand our expertise and invest in the professional growth of our employees. The more we know about our industry, the more our customers stand to benefit, and the more we will grow as a valuable […] Read More

5 shipping questions that analytics can help answer

analyzing shipping data

Analytics are not meant to be used reactively. They are a tool that shippers can use to proactively plan their logistics strategy in order to save money, increase efficiency and better serve their customers. The supply chain is comprised of many moving parts (literally), and in order to better coordinate your strategy and utilize your […] Read More

Shipping is the key to great customer service

king customer care logo

When it comes to online retailers and manufacturers, what’s the most important aspect of customer service? Is it communication? Friendly customer service representatives? A stable process for addressing customer issues and complaints? While all of these things are important, there is one aspect that is ultimately more important for customer service: shipping. Good shipping is […] Read More

King employees become Certified Transportation Brokers

cody and joel CTB TIA

We strongly believe that in order to provide the best logistics management services for our customers, we must continue to expand our expertise and invest in the professional growth of our employees. The more we know about our industry, the more our customers stand to benefit, and the more we will grow as a valuable […] Read More

5 shipping questions that analytics can help answer

analyzing shipping data

Analytics are not meant to be used reactively. They are a tool that shippers can use to proactively plan their logistics strategy in order to save money, increase efficiency and better serve their customers. The supply chain is comprised of many moving parts (literally), and in order to better coordinate your strategy and utilize your […] Read More

Shipping is the key to great customer service

king customer care logo

When it comes to online retailers and manufacturers, what’s the most important aspect of customer service? Is it communication? Friendly customer service representatives? A stable process for addressing customer issues and complaints? While all of these things are important, there is one aspect that is ultimately more important for customer service: shipping. Good shipping is […] Read More