David Weakly

May 3, 2019 Dec 7, 2018 Sep 18, 2018

FTL, PTL, LTL, parcel: how to choose the right shipping option

There is no shortage of shipping options when it comes to moving your freight, and choosing the right service provider is a challenge for every business. While the available shipping options have stayed consistent over the years — shippers have traditionally had the...
Jun 5, 2018

How King fulfilled 200 back-ordered shipments in just eight days

Our client, a company that specializes in providing drum and brush sanders for the woodworking and metalworking industries, had been working with our team in many capacities for more than two years. The company was growing, making sale after sale to numerous...
Feb 20, 2018

Shipping is the key to great customer service

When it comes to online retailers and manufacturers, what’s the most important aspect of customer service? Is it communication? Friendly customer service representatives? A stable process for addressing customer issues and complaints? While all of these things are...